Terms and Conditions
Wonders & Wishes — Terms & Conditions
Last Updated: June 2026
- Acceptance of Terms
By accessing or using the Wonders & Wishes website (“Site”), you agree to be bound by these Terms & Conditions. If you do not agree, please discontinue use of the Site.
Wonders & Wishes (“we,” “us,” “our”) provides handmade jewelry, curated crystals, and intention goods for personal enjoyment and gifting.
- Use of the Site
You agree to use this Site only for lawful purposes and in a way that does not infringe on the rights of others. You may not:
- Attempt to interfere with the Site’s functionality
- Copy, scrape, or misuse content
- Use the Site to commit fraud or unauthorized transactions
- Intellectual Property
All content on this Site—including product photos, descriptions, branding, logos, graphics, and written material—is the property of Wonders & Wishes and is protected by copyright and trademark laws.
You may not reproduce, distribute, or use any content without written permission.
- Product Information & Variations
Our products are handmade and crafted from natural materials. As a result:
- Colors, shapes, and sizes may vary
- Crystal characteristics may differ from photos
- Minor imperfections are normal and part of the natural beauty
We make every effort to provide accurate descriptions and photos, but variations may occur.
- Pricing & Payments
All prices are listed in USD and may change at any time without notice.
We accept major payment methods as displayed at checkout.
Payment is collected at the time of purchase.
We reserve the right to refuse or cancel any order if fraud or misuse is suspected.
- Shipping & Delivery
Processing times are listed on the Site and may vary during busy seasons.
Once shipped, delivery times depend on the carrier and are outside our control.
Customers are responsible for providing accurate shipping information.
We are not responsible for delays, lost packages due to incorrect addresses, or carrier issues.
- Returns, Exchanges & Refunds
Because our products are handmade and many items are one‑of‑a‑kind or crafted from natural crystals, we offer a reasonable but limited return policy designed to protect both our customers and our small business.
Eligibility for Returns
We accept returns only in the following situations:
- The item arrived damaged
- The wrong item was sent
- A major defect was present that was not shown or described
To request a return, you must contact us within 7 days of delivery with your order number and clear photos of the issue.
Items Not Eligible for Return
For hygiene, safety, and product‑integrity reasons, the following items are non‑returnable:
- Earrings
- Intention goods (jars, kits, intention items)
- Crystals selected intuitively
- Mystery boxes or grab bags
- Custom or personalized items
- Sale or clearance items
Exchanges
Exchanges are offered only if the item arrived damaged or incorrect.
Because many items are one‑of‑a‑kind, an exact replacement may not be available. In that case, we will offer:
- A similar item of equal value, or
- Store credit
Refunds
Approved refunds will be issued to the original payment method once the returned item is received and inspected.
Shipping costs are non‑refundable, except in cases where we made an error.
Return Shipping
Customers are responsible for return shipping costs unless the return is due to our mistake (wrong item sent, major defect, etc.).
Lost or Stolen Packages
Once a package is marked Delivered by the carrier, we are not responsible for lost or stolen packages.
Customers should contact the carrier directly to file a claim.
- Disclaimers
Crystals, intention goods, and spiritual items are offered for personal, spiritual, and entertainment purposes only.
They are not medical devices and should not replace professional medical, legal, or financial advice.
We make no guarantees regarding metaphysical outcomes or results.
- Limitation of Liability
To the fullest extent permitted by law, Wonders & Wishes is not liable for:
- Website errors or downtime
- Shipping delays or carrier issues
- Misuse of products
- Losses resulting from reliance on information provided on the Site
Your use of the Site and products is at your own risk.
- User Accounts (If Applicable)
If you create an account, you are responsible for maintaining the confidentiality of your login information.
We reserve the right to suspend or terminate accounts that violate these Terms.
- Third‑Party Links
Our Site may contain links to third‑party websites.
We are not responsible for the content, policies, or practices of those external sites.
- Governing Law
These Terms are governed by the laws of the State of Texas, without regard to conflict‑of‑law principles.
Any disputes will be handled in the appropriate courts of Texas.
- Changes to Terms
We may update these Terms & Conditions at any time.
The “Last Updated” date will reflect the most recent changes.
Continued use of the Site indicates acceptance of the updated Terms.
- Contact Information
For questions about these Terms, please contact us at:
[email protected]